Retailer Guide | Sephora

FOR ENTERPRISE BRANDS

GUIDE TO SEPHORA'S PACKAGING AND SUSTAINABILITY REQUIREMENTS

by Saloni Doshi and Jessica Dowding • updated October 1, 2024 • 15 min read
Sephora

This guide is here to help set your brand up for success working with Sephora. To obtain Sephora’s Clean + Planet Aware seal, brands must meet guidelines in four areas: Sustainable Ingredient Sourcing and Formulation, Sustainable Packaging, Corporate Commitments, and Consumer Transparency.

In this guide, you’ll find an overview of Sephora’s sustainable packaging requirements, overall impact goals, inspiration for updating your packaging, and more.

For individual guidance about creating sustainable packaging that stands out at Sephora, contact us, and we’ll be happy to help.

Table of Contents

AT A GLANCE

Sephora’s Clean + Planet Aware Seal

Sephora has no general sustainable packaging goals for the brands it stocks. Instead, it has established Clean + Planet Aware seals for brands that meet strict guidelines.

Unlike other retailers like Ulta Beauty and Target, Sephora requires that brands meet all must-have criteria and a certain number of additional criteria before receiving their seal.

There are three seals within Sephora’s sustainability initiatives:

Clean at Sephora Seal

Requires brands to be free from ingredients on their formulated without a list, which is regularly updated based on new research. Prohibited ingredients include formaldehyde and mineral oil. 

Brands with this seal include:

  • Drunk Elephant
  • The INKEY List
  • Farmacy
  • Tatcha
  • innisfree

Planet Aware Seal

Requires brands to meet sustainable ingredient sourcing and formulation requirements, sustainable packaging, corporate commitments, and consumer transparency.

Brands with this seal include:

  • Briogeo
  • Ceremonia
  • Amika
  • The Rootist
  • Nette

Clean + Planet Aware Seal

Granted to brands that align with both the Clean and Planet Aware programs. Brands must comply with a minimum of 32 mandatory criteria plus a certain number of additional criteria.

Brands with this seal include:

  • Glow Recipe
  • Skinfix
  • Caudalie
  • Herbivore
  • The Outset

The responsible packaging portion of their Planet Aware program includes requirements under three main topics: reduce packaging, drive circular models, and use more sustainable packaging materials.

These seals are placed at the brand level, rather than the sub-brand or product level, reflecting Sephora’s desire to promote a commitment to holistic brand practices and improving transparency for customers.

Over 25% of Sephora’s Europe and US sales come from products with seals in their Clean, Planet Aware, or Clean + Planet Aware lines.

How EcoEnclose Helps Brands Working With Sephora

EcoEnclose is well-positioned to help brands design their packaging in ways that align with Sephora’s Clean + Planet Positive packaging framework. Reach out to us if you’d like support:

  • Reduction: Eliminate components, find ways to achieve your functional and aesthetic goals with lower-weight materials and reduce material weight or thickness.

  • Recycled Content: Get to 100% recycled poly films, paperboard, and pouch material.

  • Recyclability and Recyclability Labeling: Minimizing unrecyclable materials, making different materials easy to separate, and helping secure How2Recycle® labeling.


About Sephora

Sephora is a French multinational retailer of personal care and beauty products. The company stocks over 340 brands and its private label, Sephora Collection.

Sephora carries more than 45,000 curated products across categories like:

  • Cosmetics
  • Skincare
  • Body Care
  • Fragrance
  • Nail Color
  • Beauty Tools
  • Body Lotions
  • Haircare

Sephora’s North American headquarters is in New York City, with corporate offices in San Francisco and Montréal. They currently operate over 500 stores across the Americas, with more than 2,700 locations worldwide.

Sephora has a cult-like following among its fans, who have come to expect the retailer to be among the first to carry the latest beauty trends. Getting stocked at Sephora can be a significant inflection point in the growth trajectory of a small brand.


Sephora’s Sustainability Goals and Commitments

While it appears that Sephora has had specific goals around sustainability, community, and ethics in the past, there are no exact goals listed on its website at this time. 

Instead, their current communication talks about broad topical commitments and their progress in these spheres of sustainability and positive impact. 

The three general areas of impact include:

Sustainability

Sephora focused on reducing its operational emissions, working with its brands and supply chain to maximize transparency and reporting, transparency in product labeling, and designing packaging for circularity.

Examples of progress they’ve made in this area include:

  • They power all facilities with 100% renewable wind energy and are an EPA Green Power Partner.

  • They have incorporated Energy Management Systems (EMS) at all US and Canada stores.

  • They are focused on eliminating unwanted ingredients through a partnership with Novi Connect and ChemForward.

  • They are reducing store waste and reported 1.6 million pounds of diverted waste in 2021.

  • They are expanding take-back programs for beauty empties, with collection schemes at 56% of stores that collected 81 tons of empties in 2023.

  • They partner with organizations like the Sustainable Packaging Coalition, How2Recycle, and Pact Collective.

  • They have a thriving Clean + Planet Aware Program, which showcases brands that have met their specific criteria for ethics and sustainability (more on this below).

Diversity, Equity & Inclusion

Sephora focuses on employing and empowering women and building inclusive cultures in the workplace. 

Examples of initiatives they have in this area include: 

  • 60% of management positions are held by women. 

  • They run 15 InCommunities (Employee Resource Groups), fostering inclusion and allyship across markets. 

  • They manage Sephora Accelerate, a brand incubator focused on women of color.

Community Engagement & Giving

Sephora focused on building confidence among people in marginalized communities and giving back. 

Examples of initiatives they have in this area include: 

  • They launched Classes for Confidence. 

  • They give back to organizations such as Best Buddies International, Force Femmes, and the Trevor Project. 

  • They donate unused products to needy charities, diverting more than one million products from the landfill annually.


Deeper Dive: Sustainability and Packaging Requirements for Sephora Supplier Brands

While Sephora does not appear to have strict sustainable packaging requirements for approval to be sold in their stores, they have a Clean + Planet Aware Seal for brands making efforts to make their packaging more sustainable. They encourage brands to strive to meet these requirements and highlight qualifying brands in their Buying Guides. 

Dozens of brands currently bear this seal, including:

  • Caudalie
  • Farmacy
  • Biossance
  • Youth to the People
  • Sephora Collection
  • Tata Harper
  • Selfless by Hyram
  • REN
  • Herbivore
  • Alpyn Beauty
  • The 7 Virtues
  • Prima
  • Maison Louis Marie
  • Susteau
  • Saie
  • Athr Beauty
  • Ellis Brooklin
  • Briogeo

To obtain a Clean + Planet Aware seal, brands must meet 32 Must-Have Criteria across four areas: Sustainable Ingredient Sourcing and Formulation, Sustainable Packaging, Corporate Commitments, and Consumer Transparency.

There are also additional criteria, and brands must meet a certain number depending on their product lines and size. 

The Clean + Planet Aware standards are fairly rigorous and include the following mandatory “Must-Have” Criteria.

Sustainable Ingredient Sourcing and Formula

LIMIT FORMULA LIFE CYCLE IMPACTS

All Products:

  • Disclose the full list of ingredients and do not include intentionally added microplastics and microbeads (less than 5mm) and ingredients classified as highly impactful to the environment

SOURCE INGREDIENTS SUSTAINABLY

Products Using Palm Oil:

  • 100% of palm oil and palm kernel oil certified by the Roundtable on Sustainable Palm Oil (RSPO) segregated mandatory

  • At least 30% of derivatives of palm oil and palm kernel oil certified RSPO mass balance mandatory

Products Using Mica:

  • Trace origins of mica used in formulas and source only through fully vetted suppliers, avoiding child and forced labor

  • Encourage brands and their suppliers to become members of the Responsible MICA Initiative (if not already members and using mica in formulas)

RESPECT OF BIODIVERSITY AND ANIMAL WELFARE

All Products:

  • Finished products of the brand are not tested on animals in any part of the world by the brand (aligned with EU regulatory requirements)

  • Any plant-based or animal-based ingredients are not sourced from protected species governed by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES). Additionally, the brand respects Nagoya protocol relative to the protection of traditional genetic resources.

Corporate Commitments & Practices

MEASURE AND REDUCE CARBON FOOTPRINT - ASSESS AND REDUCE CORPORATE ENVIRONMENTAL IMPACTS, DRIVE POSITIVE IMPACT; MEASURE, SET TARGETS, AND DISCLOSE PROGRESS

All Brands:

  • Have calculated Scope 1 & 2 emissions

Large Independent Brands and All Brands Within Large Multi-Brand Parent Companies:

  • Have calculated Scope 3 Emissions

  • Set carbon reduction targets for at least Scopes 1 & 2 (with a planned date for Scope 3), verified by a third party.

 

Consumer Information & Environmental Labeling

PROVIDE ENVIRONMENTAL INFORMATION TO CONSUMERS

All Products:

  • Provide sustainability-related information to consumers on packaging (e.g. through QR code if needed) and online, including at least 2 of the following (brand should be working towards all):

1. carbon emissions

2. information about traceability of ingredients

3. product environmental scoring (proprietary to the brand, based on criteria of the brand's choice)

4. type of materials used in primary and secondary packaging

5. production location

6. % of sustainable material content (recycled, biobased in ingredients and packaging)

7. environmental/social certifications

8. recycling instructions

EDUCATE CONSUMERS ABOUT SUSTAINABLE BEHAVIORS

All Products:

  • 100% of SKUs: Provide clear instructions on recyclability on packaging (or at minimum online) i.e. how to properly dispose of packaging/product

 

Sustainable Packaging

REDUCE PACKAGING

Products Launched Before 2024 (or Date of Joining the Program):

  • Brand-level internal reduction targets across portfolio based on SKUs and/or sales volume. This could include defined actions to reduce packaging (e.g. formula compression, light-weighting, packaging material selection, design optimization, etc.)

  • 100% of SKUs: No single-use items in salable products, or non-salable marketing and PR outreach (excluding samples)

  • 90% of individual product SKUs: Eliminate all unnecessary material, optimizing weight and volume. If secondary packaging is used, its size must be minimized according to the criteria ratio.

  • Integrate sustainability best practices for gift kits and sets from the Sephora Sustainability Kit Guide.

DRIVE CIRCULAR MODELS

Products Launched Before 2024:

  • 50% of product packaging is recyclable, refillable, and/or compostable (25% for makeup brands)

  • 50% of product packaging is recyclable, refillable, and/or compostable (25% for makeup brands) 

Products Launched Starting 2024:

  • 75% of product packaging is designed for circularity i.e. recyclability, refillability/reusable, and/or compostability (50% for makeup brands)

  • Plastic parts of packaging use at least 30% of PCR content or other sustainably sourced and recyclable biomaterial (2nd/3rd generation)

  • 100% of paperboard is either made of recycled cardboard or 3rd party verified for sustainably managed forests (FSC-certified or PEFC) 

USE MORE SUSTAINABLE PACKAGING MATERIALS: ELIMINATE IMPACTFUL AND PARTICULARLY TOXIC MATERIALS

All Products:

  • 100% of inks used are vegetable, water or UV based (non-petroleum derived and no VOCs) and long term are committed to EUPia ink requirements

  • Ban materials that are toxic to eco-systems in packaging design 

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In addition, brands must meet at least 4 of the following criteria for all products covering at least 2 sub-topics (excluding sampling and promotional sets/sizes unless specified).

REDUCE PACKAGING

 All Products:

  • 100% of SKU: No secondary packaging

DRIVE CIRCULAR MODELS

 All Products Launched Before 2024:

  • 75% of product packaging is designed for circularity i.e. recyclability, refillability, and/or compostability (50% for makeup brands)

  • 100% of product packaging is designed for circularity i.e. recyclability, refillability, and/or compostability (75% for makeup brands)

 All Products:

  • Have established policy or roadmap to eliminate by 2030 non-curbside recyclable materials in packaging design

USE MORE SUSTAINABLE MATERIALS: FURTHER MAXIMIZE RECYCLED CONTENT ACROSS PACKAGING MATERIALS

 All Products:

  • Overall all primary (and secondary if used) packaging uses at least 30% of Post-Consumer Recycled (PCR) or upcycled material

  • Aluminum packaging is made at least 50% of Post-Consumer Recycled (PCR)

  • Plastic packaging is made at least 50% of Post-Consumer Recycled (PCR) or other sustainably sourced biomaterial (2nd/3rd generation)

  • Glass packaging is made at least 20% recycled (PCR)

USE MORE SUSTAINABLE MATERIALS: ELIMINATE PLASTIC

 All Products:

  • Fully plastic-free packaging, if replaced by more a proven lower-impact alternatives (for example, aluminum or glass produced with low carbon energy, paperboard)

OTHER PACKAGING TYPES: REDUCE UNNECESSARY MATERIAL AND PACKAGING MASS, USE SUSTAINABLE MATERIALS, DRIVE INNOVATION

 Samples:

  • Integrate sustainability best practices in sampling strategy

A Note on Compostability
 
While Sephora lists compostability and compostable packaging as an option in some of their packaging requirements, we generally encourage brands to design for recyclability and maximize recycled content instead of aiming for compostability.
 
Most “compostable” packaging can only be processed in industrial facilities that few consumers have access to. Additionally, these packaging items often contaminate compost streams and do not add value for composting facilities. Learn more about our philosophy on compostable packaging.

Sephora x Novi Connect

Sephora has partnered with Novi Connect, a procurement and supply chain software solution, to track supplier efforts and data against these standards. However, some have critiqued Sephora’s lack of investment in actively auditing its brands against these standards.


Other Sustainable Packaging Initiatives

Sephora Beauty Products

Source: Sephora

In May 2023, Sephora teamed up with the nonprofit Pact Collective to roll out the Beauty (Re)Purposed recycling program at more than 600 stores across the U.S. and Canada. The program allows consumers to give a second life to hard-to-recycle beauty and wellness packaging waste. 

Pact bins are located in Sephora stores (excluding Kohl’s Sephora). Customers can drop off these clean, empty packages: 

  • Plastic bottles + jars smaller than a fist
  • Plastic + aluminum squeezable tubes
  • Ceramic + porcelain containers
  • Colored glass bottles and jars
  • Caps + closures
  • Pumps + dispensers
  • Droppers + applicators
  • Compacts + palettes
  • Lipstick/lip gloss tubes + applicators
  • Mascara tubes + wand
  • Plastic pencil components for eye/lip liner + brow pencils
  • Toothpaste tubes + dental floss containers
  • Silicone containers
  • Pouches

Through Pact, these items are mechanically recycled, chemically recycled, or converted into energy - recognizing that waste-to-energy is the least preferred alternative and is not a true form of recycling. 

It is important to note that packaging that can be recycled through the Pact partnership - but is not “readily recyclable” through curbside or thin-film recycling - does not qualify for certification through the Clean + Planet Aware Label at Sephora. 

While working to meet Sephora’s Clean + Planet Aware standards, we also encourage brands to consider: 


Frequently Asked Questions About Sephora

What are Sephora’s sustainable packaging requirements?

Sephora does not have any specific sustainable packaging requirements for selling products in their stores.

However, they do have rigorous requirements for brands that want to qualify for the Planet Aware or Clean + Planet Aware Seal. These requirements span several categories:

  • Reduce packaging
  • Drive circular models
  • Use more sustainable materials

 Some of the requirements apply at the brand level, while others only affect products launched starting in 2024.

Does Sephora have a packaging takeback program?

Sephora partners with Pact to take back and recycle hard-to-recycle beauty empties. They now have “Beauty RePurposed” collection bins at 56% of storefronts. These empties are then sent to Pact for either chemical, mechanical, or waste-to-energy recycling.

Has Sephora banned any packaging materials?

Sephora has banned four chemical categories in packaging, effective December 31, 2025.

  • Halogenous compounds: PFAS, PFOS, PTFE, etc.
  • Bisphenols: BPA, PBDE, etc.
  • Silver Salts: Silver, silver chloride, silver nitrate, etc.
  • Mineral Oils: MOSH, MOAH, etc.

Beyond these ingredients, the company requires brands seeking the Planet Aware seal to eliminate packaging materials that are toxic to ecosystems but has not currently elaborated on specific materials to remove.

Does Sephora require third-party certifications?

Sephora does not require third-party certifications to sell products in their stores. However, some of the Clean + Planet Aware requirements at Sephora align well with third-party certifications like Cruelty-Free, How2Recycle, or FSC®.

What is the “Clean at Sephora” seal?

clean at sephora

Clean at Sephora seal. Source: Sephora

The "Clean at Sephora" seal is for brands that meet a specific set of ingredient standards and be free from certain substances like:

  • Phthalates
  • Formaldehyde
  • Mineral oil
  • Insoluble plastic microbeads

Minimal trace amounts are allowed, but the overall formulation must align with Sephora’s Formulated Without List. The company regularly updates its list of excluded ingredients and priority chemicals.

What is the “Planet Aware at Sephora” seal?

planet aware at sephora seal

Planet Aware at Sephora seal. Source: Sephora

The “Planet Aware at Sephora” seal is for brands that have met specific criteria for ingredient sourcing and formulation, packaging, environmental commitments, and consumer transparency.

How do brands qualify for Sephora’s Clean + Planet Aware seal?

Clean and Planet Aware seal at Sephora

Clean + Planet Aware at Sephora seal. Source: Sephora

The “Clean + Planet Aware at Sephora” seal is reserved for brands that meet the requirements of both the Clean at Sephora and Planet Aware at Sephora categories. There are 32+ mandatory criteria, as well as additional criteria for each category that apply in certain scenarios.

How can I start selling through Sephora?

Sephora uses Range Me to manage new product submissions. To get started, brands should create a profile and register their products. Sephora merchants will then review the products and contact brands directly for next steps.


cosmetics packaging
Sustainable Packaging Solutions

EcoEnclose Is Ready To Help Your Brand

Is your brand currently working with Sephora or actively looking to be carried at Sephora?

EcoEnclose can help you develop retail packaging solutions that meet their sustainability guidelines and help you put your best foot forward - so you can stand out to conscious beauty customers on-shelf and online.

Here are specific ways we’ve helped supplier brands for Sephora:

Reduction

One of Sephora’s biggest responsible packaging pushes related to source reduction of material and elimination of unnecessary packaging components.

EcoEnclose works closely with your brand to review your packaging to identify opportunities to eliminate components, find ways to achieve your functional and aesthetic goals with lower-weight materials, and reduce material weight or thickness.

Recycled Content

Sephora focuses on maximizing post-consumer waste, and there are many ways to do so!

EcoEnclose can help you get to 100% recycled poly films, paperboard, and pouch material.

Recyclability

Designing for maximum recyclability typically means creating packaging out of readily recyclable mono-materials (paperboard, glass, aluminum, PE, and PET plastics) or - when two materials are needed - making it easy for them to be separated.

EcoEnclose reviews your secondary packaging and replaces existing non-recyclable designs with readily and widely recyclable options.

How2Recycle® Labeling

With Sephora’s commitment to clear recyclability labeling, EcoEnclose helps brands navigate the How2Recycle® request and labeling process.

Our unique Sustainable Packaging Framework helps streamline decision-making, and our rigorous standards for all products ensure your packaging goes well beyond the sustainability requirements set by Sephora. We leverage our experience working with hundreds of brands, from the smallest startups to the most robust enterprise brands, to help you create a packaging strategy that works.

To get started, you can request free samples, explore our extensive resource library, or get in touch for a free consultation.


EcoEnclose packaging experts

About EcoEnclose

EcoEnclose is the leading sustainable packaging company that provides eco-packaging solutions to the world’s most forward-thinking brands.

We develop diverse, sustainable packaging solutions that meet our rigorous research-based standards and customers’ goals. We drive innovative packaging materials to market and consistently improve the circularity of existing solutions.